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Hotfix Sewer - November 24 2008 - Penumbra: Requiem

Views: 631
Posted: 24 Nov, 2008
by: Nilsson J.
Updated: 15 Dec, 2008
by: Nilsson J.

This hotfix will correct an error in Penumbra: Requiem with the game crashing on loading of Level 4 - Sewer.

Download the hotfix! (0.3MB)

IMPORTANT: Only use this hotfix if the game is crashing when loading Level 4 - Sewer, it will not fix anything else!

 

--How to do the hotfix manually--
If you can not use this hotfix, you can manually correct the problem with the game crashing on loading Level 4 – Sewer. Do the following:

-Go to the decals directory for Penumbra: Requiem, usually ”Program files/Paradox Interactive/Penumbra Black Plague/redist/expansion01/textures/decals”

-Find the file decals_hanging_sewergrowth.jpg and open it with Paint(right-click -> edit). In Paint go to the Image menu and select Attributes... Enter Width: 512 and height: 256, OK and save the file.

-You should now be able to load Level 4 – Sewer!

Others in this Category
document Update 1.0.1 - February 26 2008 - Penumbra: Black Plague Full
document DEMO update 1.0.1 - February 26 2008 - Penumbra: Black Plague DEMO
document Update 1.0.1 - September 15 2008 - Penumbra: Requiem




Current News
Before looking at this support site please review the following information, it will save you some time!


PENUMBRA: REQUIEM

Requiem 1.0.1 Update
A small update to Requiem has been released, it will mainly improve performance in levels 03, 06 and 09. Get it here.

Requiem Hotfix - Sewer
If the game crashes when loading Level 4 - Sewer, use this hotfix. It will not fix anything else nor include the 1.0.1 update. Get it here.

General Info
If you are having a problem, check the Penumbra: Black Plague articles as Requiem is an expansion for that game, if you do not find the answers you seek look at the Penumbra: Overture articles as that is the first part in the Penumbra series and has most articles with solutions.


PENUMBRA: BLACK PLAGUE
Rare crash bugs - Full version & Demo
In the original US & EU retail CD release there is a rare crash problem in Level 4, Level 13 & Level 16. On picking an object it could also crash with certain configurations & some users with ATI cards had severe graphical glitches. Please download this update to correct the problems.

Finding the right answer to a problem
As Penumbra: Black Plague is the sequel to Penumbra: Overture and also using the same engine, most of the technical problems you might have are covered in the Penumbra: Overture topics.


COMMON PROBLEMS
Question: The game is crashing when I try to run the game or shortly after the intro movie.
Answer: Make sure you meet the minimum requirements and that you have properly updated the drivers for your graphics card. Take note that the game requires ATI or NVIDIA graphics cards, any other graphics card might or might not work and it is not something we are trying to add support for.

Minimum Requirements(Overture)
OS: Windows 2000/XP
Processor: 1Ghz
Memory: 256MB
Video Card: Radeon 8500/GeForce 3(GeForce4MX not supported)

Question: The game crashes and displays a message about my graphics card not supporting shaders.
Answer: Same as above, make sure you meet the minimum requirements and that you have updated your drivers properly.

Question: The game crashes, I have latest drivers & meet minimum req.
Answer: Make sure you uninstall the driver first, then reboot and then install the new drivers. It could also be that the new drivers are causing problems, try downgrading to an older more reliable driver.

Question: This support site isn't helping me, what do I do?
Answer: Contact the publisher according to the instructions that came with the game. If you bought a digital download, contact the site where you purchased the game.


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Last Updated: 24th November 2008.