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Most of the Penumbra: Black Plague & Requiem problems are the same as with Penumbra: Overture, as it is two parts(+expansion) of the same game. Therefor most of your questions can be answered by looking in the Penumbra: Overture section.
--GENERAL-- Q - Where can I find updates? A - Check this article for a list of updates to Penumbra: Black Plague & Requiem. Q - What are the minimum requirements to run Penumbra: Black Plague? A - Minimum requirements are listed here for Black Plague and here for Requiem. Q - I have a problem that is not solved by a patch or this support site, what do I do? A - Contact the Publishers tech support using the details on the box or manual that came with the game. If you got the game as a digital download, contact the tech support at the site where you purchased the game. --CRASHES-- Q - The game is crashing on launch/after story! A - Make sure your computer meets the minimum requirements and that you have installed the latest drivers for the video card. Q - The game is crashing on launch/after story & I meet the minimum requirements & I have updated my drivers! A - Sometimes drivers are not updated properly, make sure you uninstall the old ones first, reboot and then install the new ones. It could also be that a new driver version has created a problem, try downgrading to a previous version. Q - The game is crashing when I'm playing! A - Make sure you are running the latest version of the game. Q - Black Plague: The game is crashing when loading Messhall(Level 4) - DEMO. A - Get this patch Q - Black Plague: The game is crashing when loading Messhall(Level 4), Library(Level 13) & Infected Corridors(Level 16) - Full version. A - Get this patch --GRAPHIC GLITCHES-- Q - Black Plague: Using an ATI card and having lots of flickering textures, strange graphical glitches and similar. A - Get this patch |
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| How can I find out what graphics/video card I have? | |
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| Minimum Requirements for Penumbra: Black Plague | |
| About Penumbra: Black Plague & Requiem and where to get it. | |
| Minimum Requirements for Penumbra: Requiem | |
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