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Mac - Penumbra: Overture Mac FAQ

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Views: 887

Posted: 12 Jan, 2008
by: Nilsson J.

Updated: 01 May, 2008
by: Nilsson J.

The game crashes after having played the intro sequence.
Make sure you meet the minimum requirements. You'll need at least a Radeon 9600 or a NVIDIA GeForce4. GeForce4MX and Intel integrated graphics are not supported, except the latest Intel X3100.

The game crashes when loading in-between levels
Try and repair the Permissions on the hard drive, you do this by: Opening Disk Utility in Applications/Utilities, select the hard drive and click the Repair Disk Permissions button.

The game crashes and burns yet or in any other places, during playing etc
-Double check that you meet the minimum requirements, use About This Mac in Finder Apple menu and then More Info for details on your computer.
    OS: Mac OS X 10.4 or newer
    Processor: 1.5Ghz
    Memory: 512MB
    Disc Space: 300MB free(for demo)
    Video Card: Radeon 9600/GeForce 4(GeForce4MX & Intel integrated not supported)
- Run an update to make sure you are running the latest version of Mac OS X possible.
- Check our Penumbra: Overture for Mac updates to see if there is a new version of the game.
- Go to our Forum and post all the details you can about the crash, your system and other details you can think of.

I have an ATI HD graphics card and the graphics are really strange in Penumbra: Overture
Get the latest update for Penumbra: Overture to fix the problem.

I have downloaded the game(as a .DMG file) and when I try to mount the image I get an error!
It seems that for some users the computer tries to be smart and adds a ".gz" extension to the downloaded file, make sure you remove it so that the file name ends with .dmg. If you can't see file extensions, go to the Finder menu, select Preferences... and under Advanced, check Show all file extensions.

I want to play the game in German, French or any other language not English.
Sorry, we only offer the game in English. It is possible to translate the game into another language, check the Modification Forum for details if you are interested in doing a user translation.

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Current News
Before looking at this support site please review the following information, it will save you some time!

PENUMBRA: REQUIEM

Requiem 1.0.1 Update
A small update to Requiem has been released, it will mainly improve performance in levels 03, 06 and 09. Get it here.

General Info
If you are having a problem, check the Penumbra: Black Plague articles as Requiem is an expansion for that game, if you do not find the answers you seek look at the Penumbra: Overture articles as that is the first part in the Penumbra series and has most articles with solutions.

PENUMBRA: BLACK PLAGUE
Rare crash bugs - Full version & Demo
In the original US & EU retail CD release there is a rare crash problem in Level 4, Level 13 & Level 16. On picking an object it could also crash with certain configurations & some users with ATI cards had severe graphical glitches. Please download this update to correct the problems.

Finding the right answer to a problem
As Penumbra: Black Plague is the sequel to Penumbra: Overture and also using the same engine, most of the technical problems you might have are covered in the Penumbra: Overture topics.

PENUMBRA: OVERTURE
Mac & Linux Update - Full version & Demo
The Mac & Linux ports of Penumbra: Overture has been updated to fix numerous bugs and adding optimisations. You can find the Mac update here and the Linux update here.

COMMON PROBLEMS
Question: The game is crashing when I try to run the game or shortly after the intro movie.
Answer: Make sure you meet the minimum requirements and that you have properly updated the drivers for your graphics card. Take note that the game requires ATI or NVIDIA graphics cards, any other graphics card might or might not work and it is not something we are trying to add support for.

Minimum Requirements(Overture)
OS: Windows 2000/XP
Processor: 1Ghz
Memory: 256MB
Video Card: Radeon 8500/GeForce 3(GeForce4MX not supported)

Question: The game crashes and displays a message about my graphics card not supporting shaders.
Answer: Same as above, make sure you meet the minimum requirements and that you have updated your drivers properly.

Question: The game crashes, I have latest drivers & meet minimum req.
Answer: Make sure you uninstall the driver first, then reboot and then install the new drivers. It could also be that the new drivers are causing problems, try downgrading to an older more reliable driver.

Question: This support site isn't helping me, what do I do?
Answer: Contact the publisher according to the instructions that came with the game. If you bought a digital download, contact the site where you purchased the game.

Last Updated: 15th September 2008.