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Frictional Games Support / Windows - Penumbra: Overture / Video / Graphics - Overture /

Strange graphics glitches/grainy/256 colours looking/pixelated with white spots/low quality/etc in Penumbra: Overture.
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Posted: 25 Jan, 2007
by: Nilsson J.
Updated: 31 Mar, 2007
by: Nilsson J.

Usually You can access the settings for your graphics card by using the tray tool icon, or you can right-click on the desktop and select properties, the settings tab, click advanced and then select the tab for your graphics card.

Graphics that looks to be in 256 colours/over-saturated/grainy, if you have an ATI graphics card.
This probably is because the A.I optimisation option is enabled in Catalyst Center. Try turning it off. We do not have access to an ATI video card so we can not make a guide for this.

Graphics that looks to be in 256 colours/over-saturated/grainy, regardless of what card you have.
In the control panel for your graphics card, make sure that Texture preference is set to High Quality for OpenGL if you have an ATI card. If you are using a NVIDIA card, make sure Image settings is set to Quality or above in the Performance & Quality settings menu.

You can also try turning Post effects off in Penumbra: Overture under the Options -> Graphics -> Advanced.
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Current News
Before looking at this support site please review the following information, it will save you some time!


PENUMBRA: REQUIEM

Requiem 1.0.1 Update
A small update to Requiem has been released, it will mainly improve performance in levels 03, 06 and 09. Get it here.

Requiem Hotfix - Sewer
If the game crashes when loading Level 4 - Sewer, use this hotfix. It will not fix anything else nor include the 1.0.1 update. Get it here.

General Info
If you are having a problem, check the Penumbra: Black Plague articles as Requiem is an expansion for that game, if you do not find the answers you seek look at the Penumbra: Overture articles as that is the first part in the Penumbra series and has most articles with solutions.


PENUMBRA: BLACK PLAGUE
Rare crash bugs - Full version & Demo
In the original US & EU retail CD release there is a rare crash problem in Level 4, Level 13 & Level 16. On picking an object it could also crash with certain configurations & some users with ATI cards had severe graphical glitches. Please download this update to correct the problems.

Finding the right answer to a problem
As Penumbra: Black Plague is the sequel to Penumbra: Overture and also using the same engine, most of the technical problems you might have are covered in the Penumbra: Overture topics.


COMMON PROBLEMS
Question: The game is crashing when I try to run the game or shortly after the intro movie.
Answer: Make sure you meet the minimum requirements and that you have properly updated the drivers for your graphics card. Take note that the game requires ATI or NVIDIA graphics cards, any other graphics card might or might not work and it is not something we are trying to add support for.

Minimum Requirements(Overture)
OS: Windows 2000/XP
Processor: 1Ghz
Memory: 256MB
Video Card: Radeon 8500/GeForce 3(GeForce4MX not supported)

Question: The game crashes and displays a message about my graphics card not supporting shaders.
Answer: Same as above, make sure you meet the minimum requirements and that you have updated your drivers properly.

Question: The game crashes, I have latest drivers & meet minimum req.
Answer: Make sure you uninstall the driver first, then reboot and then install the new drivers. It could also be that the new drivers are causing problems, try downgrading to an older more reliable driver.

Question: This support site isn't helping me, what do I do?
Answer: Contact the publisher according to the instructions that came with the game. If you bought a digital download, contact the site where you purchased the game.


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Last Updated: 24th November 2008.