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Sound/audio card manufactures
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Posted: 22 Jan, 2007
by: Nilsson J.
Updated: 07 Feb, 2007
by: Nilsson J.

Some of the most common manufactures of soundcards.

Creative Labs -> Support section
Realtek -> Support section
C-Media -> Support section
SoundMAX -> Support section
VIA(Vinyl) -> Support section
SigmaTel -> Support section
SiS -> Support page
Intel -> Support section
Avance(out of business) -> Support section(Not official)
Conexant -> No support section known, drivers from Realtek/Intel and probably others are said to be functioning substitutes.

See related article on how to find out what sound card you have.
Also read
document How can I find out what sound/audio card I have?
document Penumbra: Overture crashes/returns to the desktop after the intro ends?
document Penumbra: Overture crashes/returns to the desktop after launching and displaying a black screen for a couple of seconds?
document In Penumbra: Overture I experience audio defects, distortion/stuttering/gaps etc
document I have no audio in Penumbra: Overture
document My Surround sound setup isn't working properly in Penumbra: Overture! (Quad/Surround/4.1/5.1/7.1)
document Verifying that you have surround sound(Surround/Quad/4.1/5.1/7.1) configured correctly.
document Some sounds do not play in Penumbra: Overture. Examples: A thrown object creates no impact sounds, walking creates no footstep sounds.
document OpenAL error messages on launching games.

Others in this Category
document How can I find out what sound/audio card I have?
document How do I reset my audio/sound card settings?
document Penumbra series: The game crashes - Have recently changed sound settings and/or using SoundBlaster X-Fi.
» More articles


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Current News
Before looking at this support site please review the following information, it will save you some time!


PENUMBRA: REQUIEM

Requiem 1.0.1 Update
A small update to Requiem has been released, it will mainly improve performance in levels 03, 06 and 09. Get it here.

Requiem Hotfix - Sewer
If the game crashes when loading Level 4 - Sewer, use this hotfix. It will not fix anything else nor include the 1.0.1 update. Get it here.

General Info
If you are having a problem, check the Penumbra: Black Plague articles as Requiem is an expansion for that game, if you do not find the answers you seek look at the Penumbra: Overture articles as that is the first part in the Penumbra series and has most articles with solutions.


PENUMBRA: BLACK PLAGUE
Rare crash bugs - Full version & Demo
In the original US & EU retail CD release there is a rare crash problem in Level 4, Level 13 & Level 16. On picking an object it could also crash with certain configurations & some users with ATI cards had severe graphical glitches. Please download this update to correct the problems.

Finding the right answer to a problem
As Penumbra: Black Plague is the sequel to Penumbra: Overture and also using the same engine, most of the technical problems you might have are covered in the Penumbra: Overture topics.


COMMON PROBLEMS
Question: The game is crashing when I try to run the game or shortly after the intro movie.
Answer: Make sure you meet the minimum requirements and that you have properly updated the drivers for your graphics card. Take note that the game requires ATI or NVIDIA graphics cards, any other graphics card might or might not work and it is not something we are trying to add support for.

Minimum Requirements(Overture)
OS: Windows 2000/XP
Processor: 1Ghz
Memory: 256MB
Video Card: Radeon 8500/GeForce 3(GeForce4MX not supported)

Question: The game crashes and displays a message about my graphics card not supporting shaders.
Answer: Same as above, make sure you meet the minimum requirements and that you have updated your drivers properly.

Question: The game crashes, I have latest drivers & meet minimum req.
Answer: Make sure you uninstall the driver first, then reboot and then install the new drivers. It could also be that the new drivers are causing problems, try downgrading to an older more reliable driver.

Question: This support site isn't helping me, what do I do?
Answer: Contact the publisher according to the instructions that came with the game. If you bought a digital download, contact the site where you purchased the game.


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Last Updated: 24th November 2008.